TERMS OF USE, LEGAL NOTICES AND PRIVACY POLICY
1. INTRODUCTION
1.1 LEGAL NOTICES
WELCOMEPARIS is a simplified joint-stock company with capital of €15,000 whose registered office is located at 2 allée des Iris, 85190 Venansault - France
Email: direction@WELCOMEPARIS.com
La Roche sur Yon 794 705 194
Intra-community VAT number: FR27794705194
Professional card n° 9401 2018 000 031 048 issued by the CCI of PARIS ILE DE FRANCE allowing the exercise of the activity of "Property management", guaranteed by SO.CA.F - 26, avenue de Suffren - 75015 Paris up to €130,000 for real estate management.
Real estate agent activity is regulated by law n° 70-9 of 2nd January 1970 (known as Hoguet).
1.2 PURPOSE OF THE GENERAL CONDITIONS OF USE
These Terms of Use (hereinafter referred to as "the Terms") are intended to define the conditions of use of the Internet site accessible at www.RentParis.com and www.WelcomeParis.com (hereinafter referred to as "the Website") that the company WELCOMEPARIS SAS (hereinafter referred to as "the Company") makes available to Internet users (hereinafter referred to as "Users").
1.3 IDENTIFICATION OF THE PUBLISHER
The User is informed that the Website is published by the company:
WELCOMEPARIS
A simplified joint-stock company with share capital of €15,000
La Roche sur Yon 794 705 194
Intra-community VAT number: FR27794705194
Registered office: 2 allée des Iris, 85190 Venansault, France
1.4 DIRECTOR OF PUBLICATION
The director of the publication of the Website is Mr. Fabrice de Simone.
WELCOMEPARIS photos: Mr. Jean-Pierre Fichet
1.5 CONTACT THE COMPANY
The User has the opportunity to contact the Company:
- •by mail at the address indicated in article 1.1 above;
- •by email to direction@welcomeparis.com or rentparis@rentparis.com ;
- •by phone on +33 6 68 46 68 05 from Monday to Saturday from 9am to 8pm (standard-rate call).
1.6 WEBSITE HOST
The Website is hosted by OVH SAS with a capital of €10,069,020
RCS Lille Metropolitan 424 761 419 00045
Code APE 2620Z
VAT number: FR 22424761419
Registered office: 2 rue Kellermann - 59100 Roubaix - France.
Publication Director: Octave KLABA
President: Henryk KLABA
Director General: Miroslaw KLABA
Deputy Chief Executive Officer: Octave KLABA
Deputy Chief Executive Officer: Halina KLABA
1.7 DEFINITIONS
For the purposes of these Terms, the terms in capital letters have the following meaning:
"DATA" means personal data as defined in Article 4 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the treatment of personal data and the free movement of such data (hereinafter referred to as the "General Data Protection Regulation") which is provided by the User to the Company or which is collected by the Company on the occasion of the use of the Website.
"REAL ESTATE PARTNERS": means advertisers who have signed a lease agreement with the Company for the posting of rental and/or sale of real estate on the Website.
"WEBSITE": means the interactive electronic service published and operated by the Company, accessible in particular at www.WELCOMEPARIS.com and www.RentParis.com , from which it allows access to its Services.
"SERVER": a computer hosting an application service and having a large amount of disk space where files are stored.
"WEBSITE SERVER": means the hosting servers of the Website on which are installed and provided the Services made available to the User by the Company.
"SERVICES" means the services provided by the Company on the Website, as well as their extensions in the form of alerts, newsletters and functionalities of the User's terminal, necessary for their operation.
"USER": means any natural person who accesses the Website for strictly private use.
2. PRIVACY POLICY - PROTECTION OF PERSONAL DATA
2.1. PERSONAL DATA
a) responsibility for processing
The person in charge of processing User Data processed by the Company is:
WELCOMEPARIS, SAS with a capital of €15,000
Registered office: 2 allée des Iris, 85190 Venansault, France
Email: direction@WELCOMEPARIS.com
RCS Créteil 794 705 194
Intra-community VAT number: FR27794705194
represented by its Director of Publication.
b) Nature of the User's Personal Data Collected by the Company
Among the Data that the Company collects from the User or its terminal may appear:
- •his title,
- •his name and surname,
- •his postal address,
- •his country,
- •his email address (email),
- •his telephone number,
- •his consent to receive commercial offers,
- •the date on which his account was created,
- •his message,
- •information relating to his navigation and his interactions with the Services and the Website (search history, forms, cookies, etc.).
The Company collects the information provided by Users including:
- •when completing and sending contact forms,
- •when browsing the Website (consultation of ads, searches, etc.).
c) Legal basis of processing
In the context of the acceptance of the Terms, and in application of article 6.1 of the General Data Protection Regulation, the User is informed that the various processings of his Data mentioned below are necessary (i) for the execution and carrying out of the Services offered by the Company and whose provision is governed by these Terms constituting the contract signed by the User to assist him in the context of his real estate project; (ii) as well as to the legitimate interests pursued by the Company to improve its Services and understand Users' expectations, in particular allowing the protection of the User's rights and Data.
d) Purpose of processing
The Users' Data processed by the Company is used for the following purposes:
- •to allow them to create an account,
- •to provide them with the Services available through the Website,
- •to answer their requests,
- •to establish general statistics on the traffic of its Website and the different sections it contains,
- •to send them by email the answers, various information or announcements published on the Website ONLY by the Company,
- •to send them by SMS (TEXT) the answers, various information or announcements published on the Website ONLY by the Company,
- •
- •to send them by email newsletters on the evolution of the Website and the various sections of said Website,
- •to better understand their needs and to simplify their navigation and/ or to analyse or predict elements concerning them such as their personal preferences, interests, reliability, and their behaviours,
- •to conduct surveys and satisfaction surveys.
The Users' Data processed by the Company IS NOT used for marketing purposes to respond to inquiries and surveys issued by Users to third party partners.
e) Recipients of the User's personal data
The Data may be communicated, in accordance with the laws applicable to the Company, for one or more of the purposes described in Article 2.1 d), to the persons listed below:
- •to entitled and authorised personnel of the Company who may be required to process the Data,
- •to the Company's IT service providers, in particular, to provide service and advertising appropriate to the Users and to measure the number of visits to the Website in accordance with the provisions of article 3.1 hereof,
- •to the administrative or judicial authorities authorised by French law,
f) Retention period of the User's personal data
The Data shall be kept by the Company, in accordance with the laws applicable to the Company, for 10 years after the last contact with the Company.
2.2 RIGHT TO OPPOSE ACCESS, CORRECTION AND DELETION OF USER
a) User rights
In accordance with the laws applicable to the Company, the User has the faculty:
- •to oppose, at any time for reasons relating to his personal situation, the processing of his Data as part of the Services provided by the Company,
- •to oppose, at any time, the processing of the Data for the purposes of surveying,
- •to oppose the communication of the Data to third parties, to access all of his Data processed as part of the Services provided by the Company,
- •correct, update and delete the Data processed as part of the Services provided by the Company,
- •subject to proof of their identity with the Company and where technically possible, to request the portability of the only personal data that he has provided to the Company.
In the event of the User exercising their right of opposition, the Company will cease the processing of his Data, except in case of legitimate and compelling motive(s) for the processing, or to ensure the recognition, the exercising or defence of its rights in court, in accordance with the General Data Protection Regulation. Where applicable, the Company will inform the User of the reasons for which the rights he exercises can not be satisfied in whole or in part.
b) Terms of exercise of rights by the User
To exercise his rights, the User simply has to send a letter to the Company at the address indicated in article 1.1 or contact the Company by sending an email to the address @ WELCOMEPARIS .com taking care to attach a proof of identity upon request (including his surname, first name, email address) - in accordance with Chapter III of the General Regulations on Data Protection.
2.3 SECURITY AND ARCHIVING OF USER PERSONAL DATA
The Company collects and processes the Data with the utmost confidentiality and security, and in compliance with the laws applicable to the Company.
The Company undertakes to take all reasonable measures necessary to secure and protect the User Data of its Website and its Services, collected and processed by it (including firewalls, physical access control data centres, authorisations, etc.).
2.4 SETTLEMENT OF DISPUTES CONCERNING THE PROCESSING OF DATA
In the event of a dispute between the Company and the User regarding the processing of the Data, the User may send his complaint to the Company by contacting through mail at the address indicated in article 1.1 or by sending an email to direction@WELCOMEPARIS.com
The Company will endeavour to find a satisfactory solution for the User, to ensure compliance with applicable regulations.
In the absence of a response from the Company or if the dispute persists despite the Company's offer, the User has the possibility, in accordance with the provisions of the General Data Protection Regulation, to lodge a complaint with the National Commission of IT and Freedoms (Commission Nationale de l’Informatique et des Libertés) or the supervisory authority of the Member State of the European Union in which the User usually resides.
3. INFORMATION RELATING TO COOKIES
3.1 AUDIENCE MEASURING
The Company uses cookies on its Website. Cookies are information files installed on your computer by the websites you visit. Cookies store browsing information, such as your browsing preferences or profile information.
During your time browsing on the Website, our services may send to third-party sites a certain number of automatically recognised elements: the date and time, the IP address, the domain name, the browser software and the operating system used (if the browser communicates this information), the address of the page previously visited (if the browser provides it), the requested object and the execution status of the request.
A cookie does not allow for your identification and disappears each time your temporary files are cleaned. You can refuse cookies by using the "tool" tab of your browser and then using the tab allowing you to manage privacy or browsing preferences.
To learn more about the management of cookies from your browser, we invite you to visit the CNIL website and in particular the page https://www.cnil.fr/en/home
3.2 COOKIES LIST ON THE WEBSITE
a) Necessary cookies and preference cookies
The necessary cookies help to make the Website usable by activating basic functions such as page navigation and access to secure areas. The website can not function properly without these cookies.
Preference cookies allow the Website to retain information that changes the way the Website behaves or appears, such as your preferred language, the unit for the area of the apartments or the currency to display the rates of real estate.
Cookies WELCOMEPARIS: PHPSESSID, cnil, form_owners, form_propertyholders, listpage_Language
b) Statistical cookies
Statistical cookies help us by collecting and communicating information anonymously (IP addresses are anonymised before collecting information), to understand how you interact with the Website.
Google Analytics cookies: of the form _utm, _dc_gtm or _ga
If you do not want to share your personal data related to your browsing on sites with a Google Analytics tracking code, be aware that you can block this advertising cookie by installing the browser add-on for the deactivation of Google Analytics. This tool is available for download at: https://tools.google.com/dlpage/gaoptout
c) Marketing Cookies
Marketing cookies are used to track visitors through the Site and to share this information with our social media and online advertising partners.
These cookies are collected by Google / Doubleclick, Bing Ads, Facebook Ads.
4. OUR QUALITY CHARTER
www.WELCOMEPARIS.com and www.RentParis.com make the best efforts to ensure the accuracy of all information available to visitors on the site. The information contained in the description of the properties for sale or rent is provided by the partner agencies identified and acting in accordance with the legislation of their country of establishment. Each agency is legally and financially independent and provides you with this information under its own responsibility. The update of announcements is the result of the actions of these partner agencies, which are required to ensure the quality of the information they disseminate to the public.
5. CONSUMER MEDIATOR SERVICE
Name of the consumer mediator: MEDIATION - VIVONS MIEUX ENSEMBLE
Address of the mediator: 465 avenue de la Libération 54 000 NANCY - France
Website address: www.mediation-vivons-mieux-ensemble.fr
European Platform for Online Dispute Resolution: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN
The professional's email address: mediation@vivons-mieux-ensemble.fr
CNIL Declaration:
in accordance with the conditions of the law n°78-17 of the 6th January 1978 in relation to computer data, files and freedom of information, the automated handling of personal data from the website was subject to a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL) which provided a receipt numbered 1701204 vO dated 19/09/2013
